So, we had a new business unit opening up beginning of December last year. They needed an MFP. Wasn't the top of the list, but it was on the list. So, end of December I order the machine. They've already been open for a while, and haven't mentioned anything about it.
Machine gets delivered middle of January, I store it in my office and I ask the business unit leader where they want it. She says she'll get back to me. A week later I follow up by e-mail to see if she has decided. No response. So, I let it go.
Two months later, work ticket comes in asking that it be put in a location where it won't work. I respond to that ticket with that information and ask for a different location.
Two months after that, a work ticket comes in saying exactly what the first work ticket said. So, I say "This is exactly what you already put in with ticket number ####". And I copy and paste the whole old work ticket into the new one. She comes back with "I don't know how to pick a spot, can you help?" I respond that I can. I suggest a couple of dates. Those dates come and go, with no communication.
A week after the last date, she contacts me and suggests a date. I accept.
That's where we're at now.
The point: I cannot believe that a business unit leader couldn't even communicate about a need she had.
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