So, I've had a low-priority item on my to do list. It was a small piece of technology that was "broken". So, I put it off for quite a while.
Finally, due to the length of time it had been on the list, it moved to the top of the list. So, we ordered a $500 replacement / upgrade for the broken part. I received it and installed it today. Then, I removed the "broken" piece of technology, brought it back to my desk and tried it out.
Guess what happened.
It worked.
I know you must be shocked that a user would complain for months about something being "broken" when it actually works.
But, I ask myself about their actions, "Was it worth it?"
Really?
